Mohamed Sharaf

Colonial Pipeline: ransomware reaches the fuel pumps

A ransomware attack on IT systems led to the shutdown of the largest US fuel pipeline. Separation and planning matter.

· 1 min read

On Friday, Colonial Pipeline shut down the largest fuel pipeline in the US after a ransomware attack. The company says the attack hit its business IT systems, and it stopped the pipeline as a precaution. Queues at petrol stations followed.

Even when ransomware doesn’t touch the machines that run operations, the business often can’t operate without its IT: billing, scheduling, knowing what went where.

Questions for any company with physical operations:

  • Are operational systems separated from the office network, with controlled links only?
  • Can operations run for a day with IT down? On paper, by phone, by hand?
  • Who decides to shut something down, and with what information?
  • Are backups of business systems offline and tested?

Ransomware is now a business continuity problem, not only an IT problem. Plan it with the people who run operations.

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